Özlem Akçay completed her undergraduate degree at Gazi University, Faculty of Education, Department of English Language Teaching in 2007. After her graduation, she taught general and academic English at private language schools. In 2008, she started to work at Çankaya University as an English Language Instructor. She has been working as an English Language Instructor at Social Sciences University of Ankara since 2013. She has been attending some certificate programs (DELTA, Assessment and Evaluation certificate programs, etc.) for her professional development.